Understanding Suspension Logic & Pro Rata Calculations

Overview

Xoda supports two different suspension calculation methods depending on your subscription type:

• Standard Suspension Logic (Free Version)
• Suspension Pro Rata Logic (Paid Feature)

This article explains how each option works and how suspension periods may affect member billing.

Standard Suspension Logic (Free Version - Freemium)

In the free version of Xoda, suspension handling follows a simplified process.

When a member is placed on suspension:

• Scheduled payments that fall within the suspension period are skipped.
• No pro rata calculations are performed.
• No additional fees or credits are automatically applied.

This means the system does not calculate differences when:

• Suspension dates do not align with billing cycle dates.
• Only part of a billing cycle is suspended.

EXAMPLE

If a member is billed weekly every Monday but suspends mid-week:

• The payment scheduled during the suspension period is skipped.
• No partial adjustment is calculated.

This setup is ideal for businesses that prefer a simpler suspension workflow.

Suspension Pro Rata Logic (Paid Feature)

The Suspension Pro Rata feature is available for businesses on a paid Xoda subscription.

This feature automatically calculates billing adjustments when suspension periods do not perfectly align with payment cycles.

HOW PRO RATA CALCULATIONS WORK

Plan Type	Formula
Weekly Plan	Weekly Price ÷ 7
Fortnightly Plan	Fortnightly Price ÷ 14
Monthly Plan	Monthly Price × 12 ÷ 365

HOW ADJUSTMENTS ARE CALCULATED

During a suspension period, Xoda calculates:

• How many days the business owes the member.
• How many days the member still owes the business.

The system then determines the final difference and automatically applies it to the member’s first payment after suspension.

Depending on the calculation:

• A credit may be deducted from the next payment, or
• An additional amount may be added to the next scheduled payment.

EXAMPLE SCENARIO

A member on a weekly membership suspends halfway through their billing cycle.

Using the daily rate:

• Xoda calculates unused days before suspension.
• Xoda calculates remaining days after suspension.
• The final balance adjustment is automatically applied when billing resumes.

🌿  Key Benefits of Pro Rata Logic

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	More accurate billing adjustments.
	Fair handling of partial suspension periods.
	Reduced manual calculations for staff.
	Better member billing transparency.

💡  IMPORTANT NOTES

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	Pro rata calculations are only available for paid Xoda subscriptions.
	Billing adjustments are automatically applied to the first payment after the suspension ends.
	Suspension calculations are based on calendar days, not attendance usage.